Frequently Asked Questions
Everything you need to know about your CMXtreme grilling experience.
What is the typical shipping timeframe for a CMXtreme Grill?
Due to the heavy-duty nature of our products, grills typically ship via freight within 5-7 business days. Delivery times vary by location but usually arrive within 10-14 days.
Do CMXtreme Grills come with a warranty?
Yes, all our grills feature a lifetime warranty on the stainless steel cooking grates and a 10-year structural warranty on the grill body against rust-through or burn-through.
What is your return policy for home equipment?
We offer a 30-day money-back guarantee. If you are not satisfied, you can return your unused grill in its original packaging, though return shipping fees for freight items may apply.
Are CMXtreme Grills compatible with natural gas conversion kits?
Most of our models come ready for liquid propane but include a natural gas conversion orifice. We recommend professional installation for all gas conversions.
How do I track my heavy-item delivery?
Once your order leaves our warehouse, you will receive a tracking number and a link to the freight carrier's portal. The carrier will call you to schedule a specific delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you build your dream outdoor kitchen today.